Recently, many users have run into problems when moving from Microsoft 365 to Microsoft Office 2024 Professional Plus. They are both Microsoft products, so licensing, installation, and functioning can look very similar; however, in actuality, there is a vast difference. This guide will assist you with the checks and troubleshooting if the transition is giving you any difficulty.
Common Issues Faced
Activation Problems
There have been lots of reports on activation difficulties being experienced by users of Professional Plus after uninstalling their version of Microsoft 365:
Solution: All previous files and credentials related to Microsoft 365 must be cleared prior to installing the new version. The Microsoft Support and Recovery Assistant (SaRA) is to be used here to wipe remaining files.
Installation Errors
Some error messages during Office 2024 installation are faced by some users.
Possible workaround: Check for any residual Microsoft 365 files. Uninstall older versions using the Office Removal Tool and then perform a fresh install.
License Conflict Issues
Office 2024 Professional Plus and Microsoft 365 are two completely different programs as they operate under subscription and one-time purchase bases respectively. Conflicts occur when one is switching from the subscription-based to the one-time purchase version.
Problem-solving Steps Microsoft 365 Change to Microsoft Office 2024
Backup Your Data
Back up all important files and settings before uninstalling Microsoft 365.
Uninstall Microsoft 365 Completely
To do so, use Add or Remove Programs under Windows settings, or the Office Removal Tool, to completely uninstall Microsoft 365.
Install Microsoft Office 2024 Professional Plus
Install from an official source for Microsoft installation and follow the setup process as outlined.
Activate Your License
Enter your product key when prompted for activation and ensure that the process is completed successfully.
Check for Updates
Run Windows Update to ensure that your new Office installation has the latest patches and security updates.